! THIS IS AN ARCHIVED REPORT  Please click here to view the current report

Providing a secure and rewarding workplace for team members

The terms and conditions of employment of more than 89.9 per cent of Coles’ team members are set through collective agreements. Coles recognises the right of team members to negotiate either individually or collectively, with or without the involvement of third parties. Coles’ collective agreements include provisions for notice periods and provisions for consultation and negotiation. The business also believes in maximising opportunities for flexible work available to its employees.

In 2017, Coles reached agreement with bargaining representatives for a new Store Team Enterprise Bargaining Agreement covering over 80,000 supermarket team members. The 2017 Agreement was approved by 90 per cent of participating team members in a ballot which concluded in February 2018, and was subsequently approved by the Fair Work Commission in April 2018. The 2017 Agreement provides:

  • For team members to be paid more than the Award at all times;
  • Certainty about future pay increases for each year of the Agreement;
  • Protections around take-home pay for existing team members;
  • Choice of superannuation fund;
  • The right to request increased contract hours or to be made permanent; and
  • Access to additional benefits, including a number that are above the Award, such as two days paid Domestic Violence Leave and paid Compassionate Leave of up to five days.