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Keeping team members safe

Officeworks is committed to ensuring everyone goes home safely. 

This year, Officeworks continued to improve the safety of all team members, achieving an all injury frequency rate (AIFR) of 10.2 injuries per million hours worked, a 14.1 per cent improvement on the prior year.

The expected safe behaviours of all team members were articulated with the implementation of the Safety Starts with You training program, incorporating the Safety FIRST behaviours. These behaviours identify how every team member can promote safety whilst highlighting unacceptable behaviour.

The Stay Safe system, which is the Officeworks health and safety management system, was reviewed and updated to both simplify and align to business requirements. This included the incident investigation process incorporating the Safety FIRST behaviours.

These changes have set the foundation for continued improved performance allowing Officeworks to next focus on critical risks and controls, and manual handling.

You can read more about keeping Officeworks team members safe here.

Safety performance


total recordable injury frequency rate
2018   10.2
2017   11.91
2016   15.9
2015   19.2
2014   21.9
1Restated due to the maturation of data.