! THIS IS AN ARCHIVED REPORT  Please click here to view the current report

Workplace relations

More than 87 per cent of our workforce is covered by collective agreements. We recognise the right of those we employ to negotiate either individually or collectively, with or without the involvement of third parties. Collective agreements typically include provisions for notice periods and provisions for consultation and negotiation. We also believe in maximising the flexibility of workplace arrangements available to our employees and their managers.

During the year, workplace relations at Coles received some public attention. In 2017, Coles reached agreement with bargaining representatives for a new Store Team Enterprise Bargaining Agreement covering over 80,000 supermarket team members. The 2017 Agreement was approved by 90 per cent of participating team members in a ballot which concluded in February 2018, and subsequently by the Fair Work Commission in April 2018. The 2017 Agreement provides:

  • for team members to be paid more than the Award at all times
  • certainty about future pay increases for each year of the Agreement
  • protections around take-home pay for existing team members
  • choice of superannuation fund
  • the right to request increased contract hours or to be made permanent
  • access to additional benefits, including a number that are above the Award, such as two days paid Domestic Violence Leave and paid Compassionate Leave of up to five days.

GRI 102-41, GRI 407-1, GRI 103-1, GRI 103-2, GRI 103-3